Data Protection Policy

Aquadent Dental Clinic (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website – https://aquadentclinic.co.ke (“Site”).

Information We Collect

Personal Data: Name, email address, phone number, postal address, date of birth, insurer details when you book appointments or request quotes, where applicable.
Usage Data: IP address, browser type, pages visited, and time spent on pages (via cookies and analytics).
Health Information: Limited to consented details necessary for appointment requests (e.g., treatment type, medical history).

How We Use Your Information

Service Delivery: To schedule appointments, send confirmations/reminders, process payments, and deliver quotes.
Communication: To respond to inquiries, provide customer support, and send clinic updates or marketing (only if you opt‑in).
Analytics & Improvement: To analyze Site usage, improve our services, and personalize content.
Legal Compliance: To comply with healthcare regulations and auditing requirements.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences (e.g., language, region).
Measure Site performance and usage.
Enable targeted marketing (only with consent).
You may disable cookies via your browser settings, though this may affect Site functionality.

Information Sharing & Disclosure

Service Providers: Trusted third parties (e.g., payment processors, hosting, analytics) who process data on our behalf under confidentiality agreements.
Legal Requirements: When required by law, court order, or to protect our rights.
Business Transfers: In connection with a merger, sale, or asset transfer (you will be notified and given choices, where required).
You may disable cookies via your browser settings, though this may affect Site functionality.

Data Security

We implement industry‑standard technical and organizational measures (SSL encryption, access controls, staff training) to protect your data. However, no system is completely secure; please use strong passwords and safeguard your login credentials.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations (e.g., medical record retention), resolve disputes, and enforce agreements.

Your Rights

Subject to local laws, you may:

Access, correct, or delete your personal data.

Withdraw consent for marketing communications.

Object to or restrict processing of your data. To exercise these rights, contact us info@aquadentclinic.co.ke or +254 708 315325.

Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from minors. If you learn we have, please contact us to have it removed.

International Transfers

Data may be processed in Kenya or by service providers in jurisdictions with different data protection laws. We ensure adequate safeguards (standard contractual clauses, policies) are in place.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will be revised accordingly. We encourage you to review it regularly..